Effective Person to Person Communication – Sydney Course

Online learning option now available
Join our online classes with livestream video classes over Zoom.

Do you ever walk away from conversations thinking that you could have done better? Remembering what you wish you had said? Wondering if you actually had any impact?

We will cover the basic principles for effective personal communication. The course will cover active listening, asking better questions, adapting your communication methods for different people and some ideas for becoming more influential.

By the end of the course, you will have gained a better understanding of the dynamics of a conversation and greater confidence in your interpersonal communication and ability to influence others.

Online learning for this course is at scheduled class times and sessions. It could include:

• Livestream video classes online;
• Interaction with your tutor and other students during livestream video sessions;
• Group exercises, group discussion, reading dialogue, written exercises, and games to practice new learned skills in an enjoyable way.

Please note: You will need access to the internet and a smartphone, tablet, computer or laptop in order to participate in the livestream video classes.

Face-to-face classes may resume at one of our campuses before the start of this curse, depending on Government’s recommendations at the time, including appropriate social distancing measures, hand washing and other hygiene protocols.

Macquarie Community College operates from a range of venues across North and Western Sydney. We have campuses in Carlingford, Chatswood, Ryde, Mt Druitt, Richmond and many more. Enrol today or enquire now!

Course Outline

In this workshop we will cover:

• What happens in a personal conversation?

- Two-way communication - Listening and responding - Outcomes (or not) - Agreement (or not) - Ideal results

• How to improve listening:

- Simple techniques - Suitable responses - Non-verbal behaviour

• Asking better questions:

- Open v closed questions - Thoughtful questions - Influential questions

• The human dimension:

- Managing emotions - Enhancing the relationship

Course Outcome

By the end of the workshop you will have learned the basic principles for conducting successful one-on-one conversations. You will have gained confidence in your ability to interact and influence others.

What to bring

Please bring:
*Pen and notepad (or other means of taking notes)

Prerequisite

This course is suitable for all levels and assumes no prior knowledge.

Important Information

Please note: You will need access to the internet and a smartphone, tablet, computer or laptop in order to participate in the livestream video classes.

Delivery Mode

Online learning for this course is at scheduled class times and sessions. It could include:
• Livestream video classes online;
• Interaction with your tutor and other students during livestream video sessions;
• Group exercises, group discussion, reading dialogue, written exercises, and games to practice new learned skills in an enjoyable way.

Please note: You will need access to the internet and a smartphone, tablet, computer or laptop in order to participate in the livestream video classes.

Face-to-face classes may resume at one of our campuses before the start of this curse, depending on Government’s recommendations at the time, including appropriate social distancing measures, hand washing and other hygiene protocols.