English for Work - Childcare-Aged Care-Community Services

English for Work - Childcare-Aged Care-Community Services

Assessments are made against units of competency from the Certificate II in Skills for Work and Vocational Pathways FSK20113.
  • Interact effectively with others at work (FSKOCM07)
  • Use digital technology for routine workplace tasks (FSKDIG03)
  • Use oral communication skills to participate in workplace teams (FSKOCM06)
  • Use oral communication skills for effective workplace presentations (FSKOCM05)
  • Calculate with whole numbers and familiar fractions, decimals and percentages for work (FSKNUM14)
  • Write routine workplace texts (FSKWTG09)
  • Estimate, measure and calculate with routine metric measurements for work (FSKNUM15)
  • Use routine strategies for work-related learning (FSKLRG11)
  • Read and respond to routine workplace information (FSKRDG10)
  • Use strategies to respond to routine workplace problems (FSKLRG09)
  • Work with diverse people (CHCDIV001)
  • Participate in workplace health and safety (HLTWHS001)
  • Organise and complete daily work activities (BSBWOR202)
  • Provide first point of contact (CHCCOM001)

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English for Work – Community Services – Sydney Course

Wanting to enter the childcare, aged care or community services sector and need to improve your work and study skills?

This English for Work – Community Services course is designed to provide key learning strategies, workplace reading and writing, numeracy, oral communication and digital literacy skills with a focus within the community services sector.

Core and elective units from Certificate III in Early Childhood Education, Aged Care and Community Services have been added to enable a pathway into qualifications from the childhood education package at the same qualification level.

Get a head start on your career pathway and gain an understanding of community services fundamentals and acquire skills necessary as a great first step into working in a childcare, aged care or community services environment

Macquarie Community College also operates from a range of venues across North and Western Sydney. We have campuses in Carlingford, Chatswood, Mt Druitt, Richmond and many more.

Course Outline

In this course you will learn how to:

  • use strategies to respond to routine workplace problems
  • use routine strategies for work related learning
  • read routine workplace information
  • write routine workplace texts
  • interact effectively with others at work
  • use digital technology for routine workplace tasks
  • interpret and calculate with whole numbers and familiar fractions, decimals and percentages for work
  • estimate, measure and calculate with routine metric measurements for work
  • use oral communication skills for effective workplace presentations
  • use oral communication skills to participate in workplace teams
  • organise and complete daily work activities
  • provide first point of contact
  • work with diverse people
  • participate in workplace health and safety

Course Outcome

By the end of this course, you will be able to:

  • Communicate in a workplace both verbally and in writing
  • Deliver a service to customers
  • Write routine informal and formal workplace texts
  • Use business technology and digital literacy to complete tasks

Upon successful completion of this course you will be eligible for a nationally accredited qualification FSK20113 Certificate II in Skills for Work and Vocational Pathways giving you the skills to participate in further study in preparation for employment.

What to Bring

All course material is provided and inclusive with course fees.

Please bring:

  • notepad
  • pen

Prerequisite: Essential

New students will undertake an initial assessment of language, literacy and numeracy skills to ensure that this course is suitable for their ability levels.

Fees and Government Subsidy Opportunities

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It’s helping people in NSW get the skills they need to find a job and advance their careers.

Smart and Skilled provides eligible students with:

  • An entitlement to government-subsidised training up to and including Certificate III.
  • Government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

If you’re a prospective student, please visit: https://smartandskilled.nsw.gov.au/ about where you will find everything you need to know about Smart and Skilled before you enrol.

This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. This criteria will determine your exact fee. Students who meet additional specified criteria, may be eligible for a concession fee or a fee exemption. In claiming the concession or exemption students will be required to supply the required evidence to support the claim in accord with the requirements of Smart and Skilled eligibility.

Students who are eligible for Recognition of Prior Learning (RPL) and/or credit transfer from previous study will have their fee adjusted to reflect this. The amended fee will be confirmed by Training Services NSW and will be reflected in the adjusted Student Fee Statement.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit is required upon enrolment followed by an interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.

Study Load

This course will include both classroom based sessions and home study.

Recognition of Prior Learning

Recognition of prior learning (RPL) is defined in the AQF as follows:

  • Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit.

This is underpinned by the AQF definition of credit as follows:

  • Credit is the value assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications.
  • Credit reduces the amount of learning required to achieve a qualification and may be through credit transfer, articulation, recognition of prior learning or advanced standing.

For further information visit: https://www.aqf.edu.au/sites/aqf/files/rpl-explanation.pdf.
If you would like to apply for RPL, please contact us for an RPL kit.

Core Unit Components (8)

  • FSKLRG09 Use strategies to respond to routine workplace problems
  • FSKLRG11 Use routine strategies for work related learning
  • FSKRDG10 Read routine workplace information
  • FSKWTG09 Write routine workplace texts
  • FSKOCM07 Interact effectively with others at work
  • FSKDIG03 Use digital technology for routine workplace tasks
  • FSKNUM14 Interpret and calculate with whole numbers and familiar fractions, decimals and percentages for work
  • FSKNUM15 Estimate, measure and calculate with routine metric measurements for work

For more information, visit https://training.gov.au/Training/Details/FSK20113

Elective Unit Components (6)

  • FSKOCM05 Use oral communication skills for effective workplace presentations
  • FSKOCM06 Use oral communication skills to participate in workplace teams
  • BSBWOR202 Organise and complete daily work activities
  • CHCCOM001 Provide first point of contact
  • CHCDIV001 Work with diverse people
  • HLTWHS001 Participate in workplace health and safety

For more information, visit https://training.gov.au/Training/Details/FSK20113

How You Will Be Assessed

Assessment (including recognition of prior learning) must:

  • Meet the requirements of the relevant training package or accredited course, and
  • Be conducted in accordance with the principles of assessment and the rules of evidence, and
  • Meet workplace and, where relevant, regulatory requirements.

For this course assessment will entail the following:

  • Assessment methods include written and oral tasks, practical tasks and observation by the assessor. You will be informed when assessments are to take place.

What Can I Study Next?

After completing this English for Work- Community Services course, you can enrol in the following courses:

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC22015 Certificate II in Community Services
  • 10366NAT Certificate IV in Spoken and Written English – Employment
  • or other vocational courses at certificate levels III or IV

Delivery Mode

We offer training in formats that suit you and your workplace in accordance with the training package.

The English for Work and Study – Community Services is available as a classroom based format with experienced and engaging trainers who will take you through the course material face to face.

Logistical Information

Macquarie Community College also operates from a range of venues across North and Western Sydney. We have campuses in Carlingford, Chatswood, Mt Druitt, Richmond and many more.
Other areas of delivery assessed on request.
Workplace based training delivered in your workplace.