Core unit components
- (BSBCRT311) Apply critical thinking skills in a team environment
- (BSBPEF201) Support personal wellbeing in the workplace
- (BSBSUS211) Participate in sustainable work practices
- (BSBTWK301) Use inclusive work practices
- (BSBWHS311) Assist with maintaining workplace safety
- (BSBXCM301) Engage in workplace communication
Elective unit components
- (BSBPEF301) Organise personal work priorities
- (BSBWRT311) Write simple documents
- (BSBTEC301) Design and produce business documents
- (BSBTEC303) Create electronic presentations
- (BSBLDR301) Support effective workplace relationships
- (BSBXTW301) Work in a team
- (BSBOPS304) Deliver and monitor a service to customers
Course Overview
Gain a business qualification that helps you succeed at work! The BSB30120 Certificate III in Business provides you with essential soft skills and some technical knowledge to help you thrive at the front line of customer service and business operations to make you more employable.
This Business Certificate will help you gain skills to communicate effectively, work to deadlines, use a wide range of computer applications. You will learn important administrative and organisational skills as well as the ability to engage with and provide services for customers.
You will learn how to help work as an effective team member, use initiative, collaborate and make the right decisions in challenging situations. Attaining a BSB30120 Certificate III in Business will help you to focus on understanding and using business technology to develop official documentation, functional spreadsheets and engaging presentations!
Be prepared to become a complete administrative all-rounder: confident and ready to work in any office environment. This course will give you a foot in the door and ability to progress in a business career.
Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt, Richmond, and Ryde. Enrol now!
What you will learn
Course outline
In this course you will learn:
- Work Health and Safety Requirements
- How to develop self-awareness
- How to use a wide variety of MS Office applications
- How to communicate effectively with clients
- How to work in a team to meet your organisational goals.
Course outcome
By the end of this course you will be able to:
- Organise and prioritise personal work
- Create professional looking business documents and PowerPoint presentations
- Engage in a professional capacity with your colleagues and clients.
At the end of the course, you will be issued a Certificate in BSB30120 Certificate III in Business where competency has been achieved.
What is involved
Assessment
Assessment (including recognition of prior learning) must:
- Meet the requirements of the relevant training package or accredited course, and
- Be conducted in accordance with the principles of assessment and the rules of evidence, and
- Meet workplace and, where relevant, regulatory requirements.
For this course assessment will entail the following:
- Written and verbal questioning
- Practical demonstrations
Assessments will be written and practical and may take place in:
- The classroom environment
- In the workplace
- By submission of required documentation depending on your mode of delivery.
What you need to know
Entry requirements
An appropriate level of language, literacy and numeracy (LLN) skills is required to enrol in this course. Macquarie Community College may conduct an LLN assessment as part of the pre-enrolment process.
What you need to provide
All course material is provided and inclusive with course fees.
Please bring:
- Notebook
- Pen
Fees and government subsidies
Smart and Skilled provides government-subsidised training and higher-level courses to help you get skills to find a job and advance your career.
If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled/ where you will find everything you need to know about the Smart and Skilled program before you enrol.
*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria.
Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.
Not eligible for Subsidised Training: $6,140
Contact us today or call on 1300 845 888 to check your eligibility.
What you can do next
Study pathway
Upon successful completion of the BSB30120 Certificate III in Business, you can further develop your skills by studying any business qualification at Certificate IV level or higher or any other qualification relevant to the industry you work in which requires prerequisite knowledge of office administrative skills.