Course Overview
Learn how to communicate confidently using email with our Send and Receive Emails workshop.
Email is one of the most useful tools for staying connected in today’s digital world. It can help you keep in touch with family and friends, receive bills and receipts, manage appointments, communicate with organisations and access a wide range of online services.
This practical workshop is designed specifically for seniors who would like to learn the basics of email or build confidence using an existing email account. Whether you’ve never used email before or would like a better understanding of how it works, this course will guide you step by step through the essential skills.
You’ll learn how to create and access an email account, read and send messages, reply to and forward emails, attach photos and documents, and organise your inbox. You’ll also learn how to recognise spam and suspicious emails so you can use email more safely and confidently.
Through guided demonstrations and hands-on practice, you’ll develop practical skills you can use immediately in everyday life.
This workshop is designed to be relaxed, supportive and beginner-friendly, with plenty of opportunities to ask questions and practise new skills at your own pace.
Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt, Richmond and Ryde. Enrol now!
What you will learn
Course outline
In this workshop you will learn:
- What email is and how it is used in everyday life
- What an email address is and how it works
- The difference between email providers such as Gmail, Outlook and Yahoo
- How to create a Gmail account if you do not already have one
- How to log in to your email account
- How to read and manage emails in your inbox
- How to send a new email
- How to reply to and forward emails
- How to attach photos and documents to an email
- How to delete unwanted emails
- How to search for older emails
- How to organise emails using folders and labels
- How to recognise spam, phishing and suspicious emails
- How to report spam and block unwanted messages
- Email safety tips to help protect your personal information
Course outcome
After this workshop, you should feel more confident using email to communicate with family, friends, businesses and service providers.
By the end of this course, you will:
- Log in to an email account with confidence
- Read, send, reply to, forward and delete emails
- Attach photos and documents to an email
- Organise and search for emails in your inbox
- Recognise spam and suspicious emails
- Understand how to report or block unwanted messages
- Feel more confident communicating online using email
What you need to know
Entry requirements
This course is designed for complete beginners and assumes no prior knowledge of email.
Prerequisite: Essential
Participants must be over 60 years old. Tech Savvy Seniors is an initiative of the NSW Ageing Strategy and is funded in partnership between the NSW Government and Telstra.
What you need to provide
- Notepad and pen
- A smartphone, tablet or computer
- Your email login details if you already have an email account
If you do not already have an email account, the workshop includes guided support to create a free Gmail account.
Other information
This workshop includes practical activities using Gmail and other common email services. Participants are encouraged to bring their own device so they can practise the skills directly on the technology they use at home.
The course also introduces important online safety concepts, including recognising spam, phishing emails and suspicious messages, helping participants use email more safely and confidently.
About your trainer
David has extensive experience helping seniors build practical digital skills and confidence using computers, smartphones and online technologies. His patient and supportive teaching style helps learners feel comfortable exploring technology and asking questions in a relaxed environment.