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BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement)

BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course The BSB30120 Certificate III in Business (Customer Engagement) course is suitable for students that are looking to build skills for a wide variety of customer service-based employment opportunities. In this customer engagement course, students will develop skills that are relevant to a wide range of business environments that provide a service to customers. With a strong focus on communication skills and... Read more
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Assist with maintaining workplace safety (BSBWHS311)
  • Deliver and monitor a service to customers (BSBOPS304)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Design and produce business documents (BSBTEC301)
  • Organise personal work priorities (BSBPEF301)
  • Participate in sustainable work practices (BSBSUS211)
  • Use inclusive work practices (BSBTWK301)
  • Write simple documents (BSBWRT311)
  • Engage in workplace communication (BSBXCM301)
  • Apply critical thinking skills in a team environment (BSBCRT311)
  • Process customer complaints (BSBOPS305)
  • Assist with customer difficulties (SIRXCEG002)
  • Advise on products and services (SIRXPDK001)
BSB30120 Certificate III in Business (Customer Engagement)

<h3 id="header-bsb30120-certificate-iii-in-business-customer-engagement---sydney-course">BSB30120 Certificate III in Business (Customer Engagement) - Sydney Course</h3>

<p>The BSB30120 Certificate III

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2024-02-26 Mon 26 Feb - 2024-06-25 Tue 25 Jun 2024
30 sessions, 150 hours total
9:30am - 2:30pm (UTC+11:00)
MCC Mount Druitt
Sharleene Taylor

ENROLLING NOW!! CALL 1300 845 888

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $6,140

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.
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CHC30121 Certificate III in Early Childhood Education and Care

CHC30121 Certificate III in Early Childhood Education and Care

CHC30121 Certificate III in Early Childhood Education and Care - Sydney This course provides you with the knowledge, skills and qualification to work with children in a variety of roles and settings such as preschools, long day care services, child care centres and family day care. If you have a love for children and are wanting to make a meaningful impact on their development, choosing a career in Child Care may be a great move for you! As the Australian Child Care industry... Read more
Assessments are made against units of competency from the Certificate III in Early Childhood Education and Care CHC30121.
  • Provide First Aid in an education and care setting (HLTAID012)
  • Identify and respond to children and young people at risk (CHCPRT001)
  • Participate in workplace health and safety (HLTWHS001)
  • Support children to connect with the natural environment (CHCECE037)
  • Meet legal and ethical obligations in children's education and care (CHCECE055)
  • Work effectively in children's education and care (CHCECE056)
  • Support children's health, safety and wellbeing (CHCECE031)
  • Follow basic food safety practices (HLTFSE001)
  • Observe children to inform practice (CHCECE038)
  • Support the holistic learning and development of children (CHCECE035)
  • Support inclusion and diversity (CHCECE030)
  • Work with diverse people (CHCDIV001)
  • Encourage understanding of Aboriginal and/or Torres Strait Islander peoples' cultures (CHCECE054)
  • Nurture babies and toddlers (CHCECE032)
  • Provide experiences to support children's play and learning (CHCECE036)
  • Develop positive and respectful relationships with children (CHCECE033)
  • Use an approved learning framework to guide practice (CHCECE034)
CHC30121 Certificate III in Early Childhood Education and Care

<h3 id="header-chc30121-certificate-iii-in-early-childhood-education-and-care---sydney">CHC30121 Certificate III in Early Childhood Education and Care - Sydney</h3>

<p>This course provides you with

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2024-02-05 Mon 5 Feb - 2024-10-16 Wed 16 Oct 2024
72 sessions, 422 hours total
9:30am - 2:30pm (UTC+11:00)
MCC Mount Druitt
Yasmin Talib

ENROLLING NOW!! CALL 1300 845 888

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $9,600

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.
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Basic Computer Skills for Work and Study

Basic Computer Skills for Work and Study

Basic Computer Skills for Work and Study - Sydney Course Basic Computer Skills for Work and Study is a great computer course for beginners. This course will help you develop your basic computer and digital technology skills for personal use, study or at work. In this hands-on course, you will learn to use computers for routine personal and workplace related tasks including, accessing, creating, saving and managing Microsoft Word documents and Microsoft Excel spreadsheets, using the... Read more
Assessments are made against units of competency from the Certificate I in Skills for Vocational Pathways FSK10219.
  • Construct simple tables and graphs for work (FSKNUM013)
  • Write simple workplace formatted texts (FSKWTG005)
  • Research using the internet (BSBTEC203)
  • Use business software applications (BSBTEC201)
  • Write simple workplace information (FSKWTG006)
  • Use oral communication skills for effective workplace presentations (FSKOCM005)
  • Use digital technology for short and basic workplace tasks (FSKDIG001)
  • Use digital technology for routine and simple workplace tasks (FSKDIG002)
  • Use simple strategies for work-related learning (FSKLRG008)
  • Identify common digital media (VU22383)
  • Operate digital devices (BSBTEC101)
Basic Computer Skills for Work and Study

<h3 id="header-basic-computer-skills-for-work-and-study---sydney-course">Basic Computer Skills for Work and Study - Sydney Course</h3>

<p>Basic Computer Skills for Work and Study is a great computer

...
2024-02-22 Thu 22 Feb - 2024-05-16 Thu 16 May 2024
20 sessions, 100 hours total
9:30am - 2:30pm (UTC+11:00)
MCC Mount Druitt
Trainer TBA

ENROLLING NOW!! CALL 1300 845 888

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

NSW FEE-FREE* courses now available, please visit: https://www.macquarie.nsw.edu.au/nsw-fee-free-training

*Eligibility criteria apply. This training is fully subsidised by the NSW and Australian Governments, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $2,840

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.
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Intermediate Computer Skills for Work and Study

Intermediate Computer Skills for Work and Study

Intermediate Computer Skills for Work and Study - Sydney Course In this Intermediate Computer Skills for Work and Study course, you will build on your basic computer skills to become more tech savvy! You will develop highly sought after digital skills and knowledge that are required in most business operations. This course will help you understand and use different business technology to hold meetings and presentations, develop official documentation, eye-catching desktop published... Read more
Assessments are made against units of competency from the Certificate II in Applied Digital Technologies ICT20120.
  • Securely manage personally identifiable information and workplace information (BSBXCS303)
  • Use computer operating systems and hardware (ICTICT213)
  • Operate database applications (ICTICT210)
  • Participate in sustainable work practices (BSBSUS211)
  • Design and produce business documents (BSBTEC301)
  • Create electronic presentations (BSBTEC303)
  • Use digital technologies to communicate in a work environment (BSBTEC202)
  • Operate application software packages (ICTICT214)
  • Operate digital media technology packages (ICTICT215)
  • Use digital technology for non-routine workplace tasks (FSKDIG003)
  • Design and produce spreadsheets (BSBTEC302)
  • Contribute to the health and safety of self and others (BSBWHS211)
Intermediate Computer Skills for Work and Study

<h3 id="header-intermediate-computer-skills-for-work-and-study---sydney-course">Intermediate Computer Skills for Work and Study - Sydney Course</h3>

<p>In this Intermediate Computer Skills for Work

...
2024-02-13 Tue 13 Feb - 2024-06-05 Wed 5 Jun 2024
30 sessions, 150 hours total
9:30am - 2:30pm (UTC+11:00)
MCC Mount Druitt
Jeremy Boctor

ENROLLING NOW!! CALL 1300 845 888

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $4,270

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.
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CHC33021 Certificate III in Individual Support (Ageing and Disability)

CHC33021 Certificate III in Individual Support (Ageing and Disability)

CHC33021 Certificate III in Individual Support (Ageing and Disability) - Sydney If you’re looking for a career where you can make a difference in a person’s life, have great personal satisfaction as well as flexible hours, then a career in providing individual support services to the elderly or people with a disability, could be for you. The CHC33021 Certificate III in Individual Support (Ageing and Disability) is your first step in opening the door to a challenging and rewarding... Read more
Assessments are made against units of competency from the Certificate III in Individual Support CHC33021.
  • Support community participation and social inclusion (CHCDIS012)
  • Apply basic principles and practices of infection prevention and control (HLTINF006)
  • Contribute to ongoing skills development using a strengths-based approach (CHCDIS011)
  • Deliver care services using a palliative approach (CHCPAL003)
  • Work effectively in disability support (CHCDIS020)
  • Follow safe work practices for direct client care (HLTWHS002)
  • Communicate and work in health or community services (CHCCOM005)
  • Provide individualised support (CHCCCS031)
  • Facilitate the empowerment of people receiving support (CHCCCS038)
  • Work effectively in aged care (CHCAGE013)
  • Support independence and wellbeing (CHCCCS040)
  • Work legally and ethically (CHCLEG001)
  • Work with diverse people (CHCDIV001)
  • Recognise healthy body systems (CHCCCS041)
  • Provide support to people living with dementia (CHCAGE011)
CHC33021 Certificate III in Individual Support (Ageing and Disability)

<h3 id="header-chc33021-certificate-iii-in-individual-support-ageing-and-disability---sydney">CHC33021 Certificate III in Individual Support (Ageing and Disability) - Sydney</h3>

<p>If you’re looking

...
2024-02-19 Mon 19 Feb - 2024-09-23 Mon 23 Sep 2024
62 sessions, 347 hours total
9:30am - 2:30pm (UTC+11:00)
MCC Mount Druitt
Laila Kaawi

ENROLLING NOW!! CALL 1300 845 888

If you're a prospective student, please visit: https://www.macquarie.nsw.edu.au/smart-and-skilled-subsidised-training where you will find everything you need to know about the Smart and Skilled program before you enrol.

*Eligibility criteria apply. This training is subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria. 

Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.

Enquire today or CALL US on 1300 845 888 to check your eligibility.

Not eligible for Subsidised Training: $6,930 

Receiving a Centrelink benefit? Take your enrolment confirmation and invoice to Centrelink to find out if you are eligible for financial assistance.

Payment Plans are available through Macquarie Community College for Smart and Skilled eligible qualifications. 10% deposit OR $40 (whichever is greater) required upon enrolment followed by Interest-free payment plan. Payment methods: EFTPOS, Direct Deposit, Direct Debit, Visa or MasterCard.
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