Quality Statement

Macquarie Community College has as its principal purpose the creation and delivery
of affordable and inclusive learning opportunities that meet the needs of individuals,
organisation and communities.

Macquarie Community College believes that participation in quality life-long learning
is transformational. We aim to enable our clients to climb the “ladder of learning” –
and invite motivated learners to join us by starting on any rung.

To support our organisational objectives and beliefs we have a comprehensive quality,
risk and compliance management program.

Our quality systems have our clients as their focus.
We aim to achieve high levels of learner satisfaction and do this by identifying and
implementing improvement opportunities in our service provision. This is achieved
through constant revision of policies and procedures, informed by learner, industry and
staff feedback that highlight improvement opportunities.

Macquarie Community College is committed to:

  • Delivering high quality programs in terms of content, delivery and customer service
  • Providing a competitive and affordable service to individuals and organisations we serve
  • Creating a harmonious and productive work environment for our staff
  • Upholding our Core Values of Collaboration, Commitment, Diversity, Integrity and Respect.

We are committed to continuous improvement and ongoing compliance with relevant
legislation, the RTO Standards (2015), contract requirements, internal policies and
procedures. We are also committed to seeking and responding to internal and external
feedback from the individuals, organisations and communities we serve so that we
continuously maintain best practice.